See Your Ideas Come To Life

Have an idea that you want to see come to life? Get a custom quote for just that!

Click on the button below to fill out the form with all your ideas / details and we will be in touch with your custom quote.

Custom Order Form

Custom Orders FAQ

How do I place a custom order?

Easy peasy! Simply fill out the custom order form above with as much detail as possible, and we’ll be in touch as soon as we can to chat through your idea and provide a quote.

How much does a quote cost?

Nothing at all! Quotes are completely free and come with zero obligation. Share your idea and let’s see if we can bring it to life.

When is payment required?

Quotes are valid for 6 weeks from the date sent. Your custom order will not begin until payment has been received, as all pieces are made to order.

Please keep in mind that custom orders can take up to 3 weeks to create, so be sure to allow enough time for your own deadline.

Will I see a design proof before my order is made?

Yes, absolutely! Once payment is made, we’ll confirm all design details and send you a digital mock-up for approval.

You’ll have up to 3 design revisions, so please be as descriptive as possible with your request. Once the design has been approved and cutting has begun, no further changes can be made.

How far in advance do I need to place my order?

Custom pieces are made with lots of love, so they do take a little time

Please allow 2–3 business weeks from payment for your order to be completed. Ordering early is always recommended, especially during busy periods.

What if I need a custom colour?

We’ve got you covered!

If you’re after a specific colour, that’s no problem at all. We can order custom acrylics or paints to perfectly match your theme this will come at an extra cost. We have 40+ ready-to-go colours available. Plenty of options to choose from!

Where do you ship to?

We ship Australia-wide and to New Zealand

Can I pick up my order?

Yes! If you’re local to Black Hill, NSW, you’re welcome to collect your order from our little studio. Pickup details will be arranged once your order is ready

Do you accept returns or exchanges on custom items?

Due to the personalised nature of custom orders, we’re unable to accept returns or exchanges on custom-made items. Please double-check all details during the design approval stage to ensure everything is just right.

Can I share my custom order on social media?

Please do! We love seeing our pieces in their forever homes.

Tag us @willzynco on Instagram or Facebook so we can share the love.

Require additional help? Reach out to us.